Good questions deserve straight answers.

We are a luxury travel concierge. We research and curate journeys around your preferences, then coordinate the selected arrangements — hotels, villas, charters, guides, transfers and experiences — with trusted partners and licensed specialists, acting as your single point of contact throughout.

We provide travel curation and concierge coordination. Where regulated travel bookings or package arrangements are required, these are fulfilled and contracted directly through appropriately licensed travel partners or individual suppliers. We select and coordinate those specialists on your behalf, and the booking structure is always explained before work begins.

The first conversation is always free. For complex journeys a planning fee may apply — it is quoted and agreed in writing before any work starts, so there are never surprises. The scope of the service and how bookings are structured are part of the same agreement.

Most of our journeys start from around €5,000 total travel budget, but there is no strict minimum — the value of a concierge grows with the complexity of the trip, not just its price. If we honestly think you would do just as well booking directly, we will tell you.

For peak periods — summer villas, Christmas ski weeks, safari high season — six to twelve months ahead secures the best options. That said, we regularly arrange beautiful journeys on far shorter notice; the sooner you write, the more doors are open.

You will receive a personal reply, usually within one business day. We arrange a call or exchange to understand your plans, then agree the scope. Once engaged, we present a curated proposal, refine it with you and coordinate the confirmed arrangements.

Yes. Many clients come with flights booked or a hotel chosen and want the rest brought up to the same standard — transfers, experiences, dining and the connective tissue between them. We are happy to build around what you already have.

You contact us. Delays, weather, a change of heart about tomorrow’s plan — we liaise with the suppliers and re-arrange. Travelling clients are supported beyond office hours; the single-point-of-contact promise matters most mid-journey.

No. Honeymoons, safaris, villas, yachts, jets, ski, wellness and family travel are our signatures, but the concierge desk also arranges luxury train journeys, expedition cruises, destination weddings and proposals, VIP event access, restaurant reservations and corporate retreats. If it involves travel done beautifully, ask.

Yes — we strongly recommend comprehensive travel insurance for every journey, arranged as soon as you commit to the trip. We can point you towards suitable specialist providers, though the policy is always contracted directly between you and the insurer.

Any agreed planning fee is paid to Stylish Jetset. Travel arrangements themselves are typically paid to the licensed partner or supplier providing them, under their terms — which we set out clearly alongside the proposal. You will always know who you are paying and for what.

Completely. Discretion is fundamental to this work. Your details are used only to plan and coordinate your travel, shared with suppliers only as needed to deliver it, and handled in line with our Privacy Policy and GDPR.