Terms & Conditions
1. Who we are
Stylish Jetset (stylishjetset.com, the “Website”) is a digital brand of Mega Commercial Enterprises Limited, a company registered in Ireland under company number 726999, with its registered office at 77 Camden Street Lower, Dublin, D02 XE80, Ireland (“Stylish Jetset”, “we”, “us”, “our”). Contact: [email protected], +353 (87) 148 3870.
By using this Website or engaging our services you agree to these Terms & Conditions. If you do not agree, please do not use the Website or our services.
2. Nature of our services
Stylish Jetset provides travel curation and concierge coordination services. This includes researching and recommending destinations, accommodation, transport and experiences, and coordinating selected arrangements with third-party suppliers on your behalf.
Where regulated travel bookings, package travel arrangements or linked travel arrangements are required, these are fulfilled and contracted directly between you and appropriately licensed travel partners, tour operators, carriers or individual suppliers (“Suppliers”). In such cases the Supplier’s own terms and conditions apply to the booking, and any statutory protections (such as those under the EU Package Travel Directive) are provided by the relevant licensed Supplier, not by Stylish Jetset. The applicable booking structure will be explained to you before any commitment is made.
3. Engagement, planning fee and immediate start
3.1 Each journey is agreed in a written Engagement Letter setting out the scope and the planning fee. The planning fee is paid in full when you accept the Engagement Letter, and we start work as soon as it is received.
3.2 By accepting the Engagement Letter and paying, you expressly ask us to begin work immediately, within the statutory cooling-off period that applies to services bought at a distance, and you acknowledge that: (a) if you end the engagement during that period, you pay for the part of the work carried out up to the time we receive your notice, as a proportion of the planning fee, and we refund the rest; and (b) once your finalised itinerary has been issued, the service has been fully performed and the cooling-off right no longer applies.
3.3 Outside the cooling-off period, the planning fee is non-refundable once work has started.
3.4 Assistance during your journey is provided as a courtesy and does not form part of the paid planning service.
3.5 Accommodation, transport, car rental, catering and leisure services booked for specific dates are contracted with the relevant Supplier on its own terms and carry no cooling-off right. Payments for travel arrangements are generally made by you directly to the Supplier, which we will identify to you.
3.6 Our planning fees are quoted in euro, include VAT where it applies, and are the total you pay us. Some Suppliers pay us a commission or referral fee on bookings we coordinate; it never changes the price you pay, and we tell you when it applies. Planning fees are paid by bank transfer against our invoice or through our payment provider, Stripe; your card statement may show MEGACOMMERCIALENT, the payment name of Mega Commercial Enterprises Limited. Where you pay through Stripe you are asked to accept the Terms of Service of Mega Commercial Enterprises Limited (megacommercialenterprises.com/terms-of-service), whose section 09 sets out the purchase terms common to all its brands; for Stylish Jetset services, these Terms and your Engagement Letter apply, and if they ever differ these Terms apply to your Stylish Jetset engagement, provided that does not reduce your rights as a consumer. Any bank, card or currency-conversion charges on our fees are yours; they are set by your bank, not by us. If a quoted fee is obviously wrong, we may withdraw it and reissue it before work starts. We may refuse or cancel an engagement where we suspect fraud, where sanctions or the law prevent it, or where we cannot verify the client, refunding anything paid for work not started. If you dispute a payment with your card issuer instead of contacting us, we may pause work until the dispute is resolved and give the payment provider evidence of what was delivered; please contact us first.
3.7 You must be 18 or over to engage us. If you engage us for a business, trade or profession, you are not a consumer: the consumer rights referred to in these Terms do not apply to you, there is no right of withdrawal, and section 7 applies in full.
3.8 If a service is not provided as described, tell us in writing within 14 days of delivery at [email protected] and we will put it right. Calls and planning sessions with us may be rescheduled once, free of charge, up to 24 hours before they start; a session cancelled with less than 24 hours’ notice, or missed, counts as held and is not refunded, unless you could not attend for reasons outside your control, and if we have to reschedule we offer new times promptly. If we are waiting for information from you for more than 30 days the engagement pauses; after 90 days without it the service counts as fully performed and the planning fee is not refunded. Nothing in these Terms limits any right you have under the Consumer Rights Act 2022 that cannot be excluded.
4. Your responsibilities
- Providing accurate information about travellers, dates and requirements;
- Ensuring all travellers hold valid passports, visas, vaccinations and other entry requirements for the destinations concerned;
- Reviewing all itineraries, quotations and booking confirmations for accuracy before confirming;
- Obtaining comprehensive travel insurance for all travellers, which is a condition of our engagement; if you decline it you confirm this in writing and accept the resulting risk;
- Complying with the terms and conditions of each Supplier whose services you use.
5. Prices and availability
All prices, availability and itineraries communicated to you are indicative until confirmed by the relevant Supplier. Prices may change due to currency movements, fuel surcharges, taxes or Supplier changes outside our control. We will notify you of any material change known to us before you commit.
6. Changes and cancellations
Changes and cancellations of confirmed travel arrangements are governed by the terms of the relevant Supplier, which may include non-refundable elements and cancellation charges. We will assist in communicating and coordinating any changes you request, but we cannot override Supplier terms.
7. Liability
We exercise reasonable skill and care in selecting and coordinating Suppliers. However, Suppliers act as independent contractors and we are not liable for their acts or omissions, nor for loss, damage, injury, delay or expense arising from the services they provide, except to the extent such liability cannot be excluded under applicable law.
Nothing in these Terms limits or excludes liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot lawfully be limited or excluded. Subject to the foregoing, our total aggregate liability to you arising out of or in connection with our services shall not exceed the total planning fees paid by you to us for the journey concerned. We are not liable for indirect or consequential loss, or for loss of profit, enjoyment, opportunity or anticipated savings. We are not liable for delay or failure caused by events outside our reasonable control, including natural disasters, epidemics, strikes, war, civil unrest, airspace closures or government action.
8. Website content
Content on this Website is provided for general information and inspiration. While we take care to keep it accurate, we make no warranty that it is complete, current or error-free. Travel information (including visa, health and safety guidance) changes frequently; always verify with official sources before travelling. See also our Disclaimer.
9. Intellectual property
All content on this Website — text, design, graphics and branding — is owned by or licensed to Mega Commercial Enterprises Limited and may not be reproduced without prior written consent, except for personal, non-commercial use.
10. Privacy
Personal data is processed in accordance with our Privacy Policy and applicable data protection law, including the GDPR.
11. General
If any provision of these Terms is found invalid, the remaining provisions remain in force. These Terms constitute the entire agreement between you and us regarding use of the Website. We may update these Terms from time to time; the version published on the Website at the time of your use applies. We may transfer our rights and obligations under these Terms to a successor of our business; you may not transfer yours without our written consent. We contact you at the email address you give us; keep it accurate.
12. Complaints
If something is not right, tell us first at [email protected] so we can put it right, during the journey where possible and in any event within 28 days of your return. We acknowledge a complaint within 5 business days and reply in full within 30 days; if you are not satisfied, you may ask for a review by the founder, who replies within a further 30 days. Complaints about a Supplier should also be raised with that Supplier under its terms. We are not obliged to use, and do not take part in, alternative dispute resolution schemes.
13. Governing law and jurisdiction
These Terms are governed by the laws of Ireland, and the courts of Ireland shall have exclusive jurisdiction, without prejudice to any mandatory consumer protections available in your country of residence.
14. Model withdrawal form (planning services only)
This applies only while a cooling-off right still exists under section 3. It does not apply once your finalised itinerary has been issued, to travel arrangements contracted with a Supplier, or if you engaged us for a business, trade or profession. You can also use the form at stylishjetset.com/cancel/.
To: Stylish Jetset, a digital brand of Mega Commercial Enterprises Limited, 77 Camden Street Lower, Dublin, D02 XE80, Ireland · [email protected]
I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract for the provision of the following service (*):
Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is sent on paper):
Date:
(*) Delete as appropriate.
15. Contact
Mega Commercial Enterprises Limited
77 Camden Street Lower, Dublin, D02 XE80, Ireland
Email: [email protected]
Phone: +353 (87) 148 3870